Privacy Policy

This page states the privacy practices for CytoSMART Technologies BV, a company incorporated in The Netherlands with company number 56622244 and postal address Emmasingel 33, 5611 AZ, Eindhoven, The Netherlands (“we”, “us”, “our”) for the website [] (the “Site”) and associated services.

By submitting personal data manually or in electronic form to us in connection with the Site you give your consent that all personal data that you submit will be processed by us in the manner and for the purposes described below. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

If you have any questions at all about this policy or the Site, or about how we use and process your personal information, please do not hesitate to contact us by e-mail at, alternatively, in writing to CytoSMART Technologies BV, Emmasingel 33, 5611 AZ, Eindhoven, The Netherlands

Information Collection and Use

We are committed to protecting the privacy of the users of our Site. We are the sole owner of the information collected on the Site. We will not sell, share, or rent this information to others in ways different from those disclosed in this statement. We collect information from you at several different points on the Site using cookies and other tracking software. By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. Continued use of the Site will constitute your agreement to any such changes.

When you submit personal information in connection with login into your account or making a payment via the Site, such personal information is encrypted and protected with encryption software which lets your browser automatically encrypt data before you send it to us. While on a secure page the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
The data we collect from you may be transferred to, and stored at, a destination located outside of the European Economic Area (“EEA”). By providing information to this Site you expressly consent to such information being transferred or stored outside of the EEA.
Unfortunately, the transmission of information via the internet is not completely secure and although we take all reasonable steps to protect your personal data, we cannot guarantee the security of it. Any transmission of personal data to the Site is at your own risk.

Purchasing from CytoSMART Technologies BV

In order to purchase the a product or service via our Site you will be required to provide certain Customer Details such as Company Name, Email Address, Your Name, Telephone Number, Delivery Address and other details together with payment details. This information is used to process your purchase and shared with the delivery company for shipping purposes. Your Customer Details will be saved and we store information of your historic purchases.

Disclosures of your Information

It will be necessary for us to disclose some or all of your personal information to our Partners. By using our Site and related services you are deemed to give your consent to such disclosure. Further, we may disclose your information to third parties in the following circumstances, where:-

(i) you consent to such disclosure;
(ii) needed to fulfil and process your order;
(iii) we are legally required to do so by regulatory or law enforcement authorities;
(iv) we, in good faith, believe it necessary to protect the personal safety of users or the public;
(v) we (in whole or in part) merge with, or are acquired by, another business. If this happens, we may share any information or data that relates to you with any party who acquires all or part of the business; and/or
(vi) we are the subject of insolvency proceedings, whereby information may be disposed of in such a way as required by the courts.
We also reserve the right to disclose the information collected about you to our professional advisors.


We may share aggregated demographic information with our partners, clients and advertisers. This is not linked to any personal information that can identify any individual person. We may partner with another party to provide specific services. When you sign up for these services, we will share names or other contact information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We may also use such aggregated information and statistics for monitoring the Site usage in order to help us develop the Site and our services and may provide such aggregate information to third parties.


The Site will use cookies. A cookie is a piece of data stored on your hard drive containing information about you. Usage of a cookie is in no way linked to any personally identifiable information while on the Site. A cookie is stored on your computer and is only removed when you specifically clear your browser history or have set your browser history such that it does not record your browser history. For instance, by accepting the cookie on the Site, you would not have to log in a password more than once, thereby saving time while on the Site. If you reject the cookie, you may not be able to use every function of the Site. Some of our business partners use cookies on this Site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyse trends, administer the Site and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


The Site may contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage you to be aware when you leave the Site and to read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by us on the Site.

Direct Mailings

We may send out newsletters, offers or alerts to the users of our Site. We may also wish to provide you with information about special features of our Site or any other service or products we think may be of interest to you. Each email sent to you will contain instructions on how to opt out of all future emails.

Data Protection

We make every effort to ensure that our practices, procedures and systems comply with the relevant data protection legislation.
We shall only use your personal data in accordance with the legal requirements, principles and best practice recommendations.
If you believe that any data held about you is inaccurate or is processed unfairly you will have the right to request that such data is rectified.
You have a right to receive a copy of the information we hold about you by sending your request in writing to Emmasingel 33, 5611 AZ, Eindhoven, The Netherlands

Updating/Removal of Personal Information

If any information regarding you requires to be corrected, updated or changed it is your responsibility to advise us of the required amendments. If you inform us that you no longer desire our service, we shall correct, update or remove your personal data provided to us.

After completion of your transaction, your payment details will not be held on our records and are destroyed from our data files immediately. Please note, an archive copy of any information provided to us may be retained by us for our records and for audit purposes.


If you have any questions at all about this policy our service and products or the Site, please do not hesitate to contact us at us by e-mail at